Outlook For Mac Identity



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  1. Outlook 2011 For Mac Identity
  2. Outlook For Mac Reviews
  3. Outlook For Mac 2011 Identity Location

Outlook 2011for Mac has a special folder within the Mac OS X Finder called Office 2011 Identities. Just like it sounds, this special folder contains everything about your Outlook activities. Inside the Office 2011 Identities folder, Outlook stores one folder for each individual Identity. The name of the folder is the name of the Identity. Whenever you have messages waiting for you, an advisement will be sent to you in email. I also use Outlook 2011 for Mac and it can have some funky behavior at times. Based off your description you tried rebuilding your outlook identity but you were unsuccessful. I do believe you were on the right path so lets start by exploring that further.

  • This article is for Mac - View the Windows article

Microsoft stores your Outlook information in data files. These files contain all the emails, contacts, calendar events, etc. that you see in Outlook.

Depending on your version of Outlook, Microsoft stores the data in the following locations by default:

Outlook VersionOutlook Data Location
Outlook 2016
  • /Users/[Username]/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles
Outlook 2011
  • /Users/[Username]/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Database
  • /Users/[Username]/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records
Before following the importing instructions below, please ensure you have restored the files with Carbonite so you can navigate to those files within the Microsoft program.

Importing an .OLM File into Outlook 2016

An .OLM file is the data file used by Outlook for Mac to archive your email messages, contacts, calendar items, tasks, and notes. To import the file into Outlook:

  1. Open Outlook and click Tools; Import.
  2. In the Import window, select Outlook for Mac archive file (.OLM) and click Continue.
  3. Browse to the location of the .OLM file you restored and click Import.

Your e-mails, notes, calendar items, contacts, and Outlook journal entries will be restored. You can repeat this process for another .OLM file.

Importing Identities from Outlook 2011 into Outlook 2016

A profile, also known as an identity in Outlook for Mac 2011, is the set of data contained in Outlook that includes accounts, email messages, contacts, calendar items, tasks, notes, categories, rules, and signatures. Outlook 2016 for Mac supports importing Outlook for Mac 2011 identities, a process typically used when upgrading from Outlook 2011 to Outlook 2016 for Mac.

An Outlook for Mac 2011 identity can only be imported into an empty Outlook 2016 for Mac profile. An empty profile is one where accounts or other data have yet to be added. We suggest you create a new empty profile in Outlook 2016 for Mac using the Outlook Profile Manager, then proceed with the steps below.
  1. Open Outlook and click Tools; Import.
  2. In the Import window, select Outlook 2011 data on this computer and click Continue.
  3. Browse to the location of the identity you restored and click Continue.

This will restore your e-mails, notes, calendar items, contacts, and Outlook journal entries. You can repeat this process for another Outlook profile.

For additional information about importing email messages, contacts, and other items into Outlook 2016, please review this Microsoft Support article.

Outlook For Mac Identity

In Office 2011 for Mac, the default Outlook Identity is called Main Identity, but the application allows more than one. Outlook 2011 for Mac gives you some tools to help you manage your Identities. Only one Identity at a time can display in Outlook.

To switch Identities in Outlook 2011 for Mac, take these steps:

  1. Quit Outlook (pressing Command-Q quits any application).

  2. Run the Microsoft Database Utility.

  3. Change the default Outlook Identity.

  4. Click the red close window button in the upper-left corner of the Utility window to quit the Database Utility.

  5. Start Outlook.

Outlook 365 mac identity location

Outlook 2011 For Mac Identity

You can make the Outlook dialog display automatically whenever you open Outlook. To make the dialog available:

Outlook For Mac Reviews

  1. Quit Outlook (pressing Command-Q quits any application).

  2. In Finder, open your Microsoft Office 2011 Identities folder.

  3. Change the name of the folder of your default Outlook Identity.

  4. Start Outlook.

  5. Select the Show This List When Opening Outlook check box.

Outlook For Mac 2011 Identity Location

Be sure to select the Show This List When Opening Outlook check box. It’s a handy tool for switching Identities instead of using the Database Utility. You can then choose the Identity you want to use and click OK without having to open the Database Utility.